End-to-End Network Management & Automation

One platform to monitor, automate and resolve- across your entire network.

WMS designs and delivers complete network-operations solutions - vendor-agnostic by design. We integrate with the platform you already run, or stand one up on cost-effective open source. Either way, we sell the solution, not the tools.

Built for telecom operators, ISPs & enterprise NOCs running mission-critical infrastructure.

See the solution
24/7NOC-grade monitoring
SNMP · API · DBUniversal integration
SMS · Email · WhatsAppEscalation matrix

Network Health - Live

Monitoring
Status Overview
18
Business Services
NormalWarning
12
Active Alarms
NormalWarningMinor
3
Outages
NormalMajor
99.98% availability Auto-resolved 24h: 38

What WMS delivers

📡24/7 Monitoring
Automated Escalation
🔗Alarm Correlation
🎫Ticket Automation
🧩Vendor-Agnostic Integration
Open-source platforms we deploy OpenNMSZammadGrafanaSNMPREST APIsLinuxDocker
Who is WMS

A South African network-operations specialist building solutions, not selling tools.

WMS (Wamashudu Systems) is a founder-led systems integration and automation company focused on telecom operators, NOCs and enterprises across South Africa and Sub-Saharan Africa.

We're vendor-agnostic by design: we make the platform you already run the centre of your operations, or stand up a cost-effective open-source core where that saves you money. Then we build the automation, integration and observability layers that turn raw alarms into resolved incidents.

Our value isn't the tools - it's the engineering, the integration expertise and the operational know-how that make any stack work together as one reliable system.

📡
Telecom-firstOSS/BSS, NMS, fault & ticket management depth.
🧩
Integration-ledSNMP, API and database connectivity across systems.
🔀
Vendor-agnosticYour platform or ours - we work with what fits.
💡
Open-source-fluentEnterprise outcomes without the licence fees.
The WMS Solution

The full incident lifecycle - automated, end to end.

With your chosen core at the centre - your existing platform or an open-source one - WMS automates every step from the moment an event is detected to the moment it's resolved and reported, so your team manages exceptions, not noise.

01

Detect

Monitor network, servers, apps & routers via SNMP, API & DB.

🔍
02

Log

Alarms & events normalised and logged automatically.

🗂️
03

Assign

Routed to the right engineer or resource by rules.

👥
04

Escalate

SMS, email & WhatsApp per the escalation matrix.

📨
05

Resolve

Ticket auto-closes when the issue clears.

06

Report

Stakeholders notified; daily & weekly reports to management.

📊
Escalation matrix driven Zammad ticketing SNMP / API / DB ingestion SMS · Email · WhatsApp alerts Auto-close & notify
Capabilities

Everything a modern NOC needs - in one managed solution.

Six connected service lines that take you from blind spots to full visibility and automated response.

🖥️

Monitoring

Unified monitoring of every layer, with your chosen platform - commercial or open-source - as the central management system.

  • Network, servers, applications & routers
  • SNMP, API & database integration
  • Event correlation & thresholds
⚙️

Automation

Turn alarms into action - logging, assignment, escalation and closure without manual effort.

  • Automatic ticket creation & routing
  • Escalation-matrix workflows
  • Auto-resolve & stakeholder notify
🧩

Integrations

Connect the systems that normally don't talk to each other into one operational fabric.

  • SNMP & REST API connectors
  • Database (Oracle, MySQL, Postgres)
  • OSS/BSS & third-party tooling
📈

Dashboards

Performance and service dashboards that give leadership real-time visibility.

  • Performance & service views
  • Grafana visualisation
  • Role-based operational boards
🔮

Observability

Move from reactive to predictive - surface issues before they become outages.

  • Trend & anomaly detection
  • Capacity & failure forecasting
  • Root-cause acceleration
🎟️

Ticketing & Reporting

Full incident records and automated reporting to keep everyone aligned.

  • Zammad-based ticketing
  • Daily & weekly management reports
  • SLA & historical reporting
Vendor-agnostic by design

Your core, or ours. Always the right fit.

Already invested in ManageEngine, SolarWinds or Huawei? We make your platform the centre and integrate everything around it. Starting fresh or watching costs? We stand up a cost-effective open-source core instead.

Because we earn on the solution - not on what core you choose - our advice stays honest. That includes licensing & cost advisory: we'll tell you when open source saves you money, and procure commercial licences when they're genuinely the better call.

ON
OpenNMSOpen-source NMS core option
ZM
ZammadTicketing & helpdesk
GF
GrafanaDashboards & visualisation
SN
SNMP / APIUniversal device ingestion
DB
SQL DatabasesOracle · MySQL · Postgres
LX
Linux · DockerReliable, portable deployment
How we engage

Start with a proof of concept. See the value before you commit.

We package the full solution into a working POC you can put in front of your stakeholders - then scale it into production.

01

Discover & design

We map your network, systems and escalation matrix, and define what "good" looks like for your operations.

02

Build the POC

We stand up the right core - your existing platform or a cost-effective open-source one - with the WMS automation, integration and dashboard layers on top.

03

Prove & scale

You see automated detection, escalation and resolution in action - then we roll it out and run it as a managed service.

Why WMS

What sets us apart.

🎯

Solution, not tools

You buy outcomes and accountability - one partner who owns the whole stack.

💰

Honest on cost

Open source where it saves you money, commercial where it fits - advice driven by your needs, not our margin.

🌍

Local expertise

Built for South African & Sub-Saharan operators, NOCs and enterprises.

🤝

Founder-led

Hands-on engineering and direct accountability on every engagement.

Ready when you are

Let's build your network-operations POC.

See detection, automation, escalation and resolution working end to end - on your network.

Send us an enquiry

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